GET IN TOUCH

  • Monday 09:00 am – 06:00 pm

    Tuesday 09:00 am – 06:00 pm

    Wednesday 09:00 am – 06:00 pm

    Thursday 09:00 am – 06:00 pm

    Friday 09:00 am – 03:00 pm

    Saturday By Appointment

    Sunday By Appointment

  • We offer a range of services including aesthetic, wellness, and weight loss services. To learn more, please visit our Services page.

  • Getting started is simple. Reach out through our contact form or call to book your appointment. We’ll walk you through the next steps and answer any questions along the way.

  • To make planning your visit as easy as possible, we have listed the pricing for each individual service and membership options directly beneath its description on our Services page.

    Payment plans are available.

  • 1. Purpose of This Notice

    This Notice describes how Revitalize Health (“we,” “our,” or “the Practice”) may use and disclose your Protected Health Information (PHI) and how you can access and control this information. We are required by law to maintain the privacy of your PHI and provide you with this notice of our legal duties and privacy practices under the Health Insurance Portability and Accountability Act (HIPAA).

    2. Our Responsibilities

    We are legally required to:

    • Protect the privacy of your PHI
       

    • Provide this Notice explaining our legal duties and privacy practices
       

    • Follow the terms of the current version of this Notice
       

    • Notify you in case of a breach involving your PHI
       

    3. How We May Use and Disclose Your Health Information

    We may use or disclose your PHI in the following situations:

    For Treatment

    To provide, coordinate, or manage your care. This may include sharing information with physicians, nurses, laboratories, pharmacies, or other healthcare providers involved in your treatment.

    For Payment

    To obtain payment for your services, verify insurance coverage, or process billing through our payment partners or electronic health record system (e.g., Optimantra).

    For Healthcare Operations

    To improve our services, conduct audits, manage business operations, or train staff while maintaining confidentiality.

    For Appointment Reminders & Communication

    We may contact you by phone, text, email, or mail to confirm appointments, share lab results, or inform you of treatment options or follow-up care.

    As Required by Law

    We may disclose your PHI when required to do so by federal, state, or local law (e.g., public-health reporting, law enforcement requests, or health oversight agencies).

    4. Other Permitted and Required Uses and Disclosures

    We may use or disclose your PHI in other limited circumstances, such as:

    • To avert a serious threat to health or safety
       

    • For public health activities, including reporting adverse events
       

    • For research purposes (with authorization or as permitted by law)
       

    • For workers’ compensation claims
       

    • For specialized government functions, such as military or national-security requirements

    Any other uses or disclosures of your PHI will require your written authorization.

    5. Your Rights Regarding Your Health Information

    You have the right to:

    • Inspect and obtain a copy of your medical records (including electronic copies)
       

    • Request amendments to your records if you believe they are inaccurate or incomplete
       

    • Receive an accounting of disclosures made without your authorization
       

    • Request restrictions on how we use or disclose your PHI (we will honor requests when feasible)
       

    • Request confidential communications (e.g., alternate phone number or address)
       

    • Receive a paper or electronic copy of this Notice at any time
       

    To exercise any of these rights, please submit a written request to our Privacy Officer (see contact info below).

    6. Marketing and Fundraising Communications

    We will not use your PHI for marketing purposes without your explicit written authorization. You may opt in to receive promotional or educational communications about our services (e.g., Botox, fillers, hormone therapy, etc.), and you may withdraw consent at any time.

    7. Data Security

    We maintain administrative, technical, and physical safeguards to protect your PHI. All medical and health data is stored securely within HIPAA-compliant platforms such as Optimantra and encrypted email systems.

    8. Breach Notification

    If a breach of your PHI occurs, we will notify you promptly, in accordance with HIPAA and applicable state privacy laws.

    9. Changes to This Notice

    We reserve the right to amend this Notice at any time. Updates will be posted in our office and on our website. The revised Notice will apply to all PHI we maintain.

    10. Contact Information

    Privacy Officer
    Revitalize Health
    📍 Florence, South Carolina
    📧 info@therevitalizehealth.com
    🌐 therevitalizehealth.com

    If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or directly with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights. You will not be penalized for filing a complaint.

  • Unfortunately, we cannot issue refunds or accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription or delivered by mistake please contact us.

    Please let our 24/7 customer support agents help you via chat, or email at info@therevitalizehealth.com

Frequently Asked Questions

Contact Us

Let people know what to reach out about and what to expect after contacting you. Don’t forget to choose a storage option for submissions

(843) 407-1650

revitalizehealthflo@gmail.com

Staff photo of all employees at Revitalize Health Medical Aesthetics Spa in Florence, SC.